Meet Jessica Smith

As a licensed Coldwell Banker real estate agent with a background in home design, organizing and renovation, I walk clients through challenging transitions with patience and care, always keeping the end goal in sight: a successful sale or purchase at the best possible price.

I’m not afraid of a house full of belongings, a half-finished project or move that feels overwhelming. I often roll up my sleeves to help lighten the load by coordinating resources, participating in packing and clean outs and handling many small repairs myself to save clients time and money.

Before building this business, I had a successful career as a healthcare executive. That work taught me how to bring structure to emotional situations, stay calm under pressure and guide people with clarity. Today, I bring all of that into real estate, specializing in the kinds of situations most agents shy away from:

  • Inherited homes that haven’t been touched in years

  • Families overwhelmed by decades of belongings

  • Properties in need of significant repair

  • Moves that require both selling and buying at once

I walk clients through it all without judgement, without pressure and with a clear, honest plan.

Quick Facts

  • Based in Pasadena, California

  • Founder of Second Story, a transition services company

  • Known for: command of a spreadsheet, elbow grease and practical solutions

  • Favorite tools: rose shears, laser level and pistachio ice cream

Meet Grace Chang | Trusted Real Estate Partner

Grace Chang is an experienced real estate professional and trusted partner. Her deep understanding of the local San Gabriel Valley market including San Marino, Pasadena, Glendale and Alhambra, paired with a calm, client-first approach, makes her an invaluable guide for families looking to buy or sell real estate. Whether helping prepare a home for sale or finding the next perfect space, Grace brings expertise, empathy and unwavering attention to detail.